Spec Sheet
Four capabilities your current setup can't match.
Each module is restaurant-specific — not adapted from generic loyalty software.
Configurable spend thresholds that tier themselves.
Set Bronze at $500, Gold at $2,000, Platinum at $8,000. Reserve watches every POS transaction and promotes members automatically — no manual updates, no spreadsheet formulas.
47 configurable tier rules across 6 locations, synced in real time.
Automated visit tracking. Every cover, every time.
Reserve hooks directly into Square, Toast, and Revel. Every check closed appends to the member's visit history within 200ms — before the receipt prints.
Tested across 12 POS systems. Zero manual entry required.
Prepaid dining credits with real-time balance sync.
Sell $500 dining credit packages at $425 — members feel valued, you capture revenue in advance. Balances sync to every terminal instantly. No vouchers, no manual comp tracking.
Restaurant groups processing $2.1M in prepaid credits monthly.
Know who's drifting before they're gone.
Reserve models each member's visit cadence. When Sarah Chen — who visits every 11 days — hasn't been in for 18, the system flags her automatically. One comp, one text, one saved relationship.
Operators recover 31% of flagged members within 30 days.
Comparison
The gap between Reserve and what you're using now.
Every row below is a real limitation operators have told us about.
| Capability | Reserve | Punch Card | Spreadsheet | POS Plugin |
|---|---|---|---|---|
KeyPOS sync latency | < 200ms | ✗ Manual | ✗ Manual | ~2–5 min |
Tier logic | Configurable rules | ✗ None | ✗ None | Fixed tiers only |
Prepaid credit wallets | ✓ Real-time balance | ✗ | ✗ | ✗ |
KeyChurn prediction | ✓ Cadence modelling | ✗ | ✗ | ✗ |
Multi-location sync | ✓ 6+ locations | ✗ | Manual merge | Partial |
Guest visit history | ✓ Full lifetime view | ✗ | Limited | Current period only |
Subscription meal plans | ✓ Fast-casual ready | ✗ | ✗ | ✗ |
Comp & comped dessert tracking | ✓ Automatic | ✗ Memory only | Manual | ✗ |
Ready to close the gap?
Import your guest list, connect your POS, and see every regular's history in under 10 minutes.
Voices from the Floor
Operators who replaced their setup with Reserve.
Maison Forty, New York
“We had no idea Marcus Webb had been in 34 times and spent over nine thousand dollars until Reserve told us.”Now we know his table preference, his wine, and when he's overdue. That's the difference between a restaurant and a destination.
Hearth & Revel Group, Chicago
“I was running a six-location group on a shared Google Sheet.”Someone would update it wrong, someone else would override it, and we'd comp the wrong table. Reserve eliminated all of that in the first week. The churn alerts alone paid for the annual plan.
Turmeric, San Francisco
“The prepaid credit wallet was the feature I didn't know I needed.”Guests buy $500 in dining credits, we capture the revenue upfront, and they come back more often because they have skin in the game. Average visit frequency went up 2.4x for credit wallet holders.
Free Audit
Run your guest data free.No card. No commitment.
Import your existing guest list and see exactly how many members you'd recover with churn prediction, what your tiers would look like, and how much revenue is sitting in uncaptured credit wallets.